Mr Harrison from Durham first connected with Northern Energy Gas more than 15 years ago, after a friendly conversation with one of our team.
While he can’t now remember what prompted the call, the decision to ‘give Northern Energy a try’ marked the beginning of a long-standing relationship built on trust, reliability, and consistency.
Reliable deliveries, year after year
When asked to describe his experience, Mr Harrison summed it up in one word:
‘Excellent.’
For more than a decade and a half, Northern Energy has delivered on its promises.
When asked what makes Northern Energy different from other suppliers, he said:
‘They do what they say they will.’
It’s a simple statement, but one that reflects the values at the heart of our business: delivering what we promise, every time.
Communication and support
One of the strongest themes throughout Mr Harrison’s feedback was how easy it is to get in touch with the team.
‘There has never, ever been a problem getting in touch’ he told us.
Whether it’s a quick query or urgent support, knowing help is only a phone call away has given Mr Harrison confidence and peace of mind throughout his time with Northern Energy.
Service that stands out
One particularly severe winter remains memorable.
With his gas tank running low during challenging weather conditions, Northern Energy delivered – literally. That timely supply reinforced the company’s reputation for responsiveness when it matters most.
Why stay with Northern Energy?
When asked why he’s never switched suppliers, Mr Harrison answered:
‘The service – pure and simple’
And when asked to sum up Northern Energy in just three words, he chose:
‘Efficient. Honest. Competent.’
Looking ahead
After 15 years, Mr Harrison’s loyalty speaks volumes.
From seamless deliveries to reliable service during difficult winters, Northern Energy Gas has proven time and again that reliability, trust, and good service never go out of style.