I appreciate this is a worrying time for all, and I want personally to reassure you that we are taking our responsibility to respond to Coronavirus - Covid 19 extremely seriously. Firstly, let me promise you that ensuring the safety and health of both our customers and employees is our number one priority, and we’re staying close to the advice from Government to make sure we’re doing things right.
We are ‘carrying on as normal’ at Northern Energy, whilst taking all necessary precautions. We are completely focused on bringing you safe deliveries and ensuring that you and your family are kept warm.
Just as you are at home, we’re making every effort to try and help limit the spread of this virus, which is why, for the foreseeable future, we would respectfully request you not to approach our drivers when delivering to you. If there is anything you need to let us know, please contact our customer service team on 01423 772 789 rather than attempt to speak to our drivers.
Finally, please can I ask for your patience and cooperation. I can assure you we are doing all that we can in these unprecedented times.
If you have any concerns and questions, please do not hesitate to contact us and we’ll do our very best to help.