Are our rural communities being short changed?

Are our rural communities being short changed?

A new initiative fights for a fairer deal

Over one and a half million households in the UK are using LPG and heating oil to heat their homes. But poor regulation and sparse competition could mean that some rural communities are paying more than they should for their energy. A Rural Home A new initiative headed up by national consumer champion, Consumer Focus hopes to investigate these claims, by urging users to come forward and share their experiences of the market. Consumer Focus is hoping that findings from this investigation will help influence the Government's policy on domestic LPG use. A spokesperson from Consumer Focus said: "Many people have told their local MP's about their concerns regarding LPG, but it has come to our attention that maybe it has fallen on deaf ears. We are keen to try and find out from as many people as we can, so together we can get stricter regulation." One company keen to support the initiative is Harrogate based, LPG Homeheat. Managing Director, Howard Illingworth said: "We are proud to support the Consumer Focus initiative, as we feel that we give our customers the very best in service and customer support." LPG Homeheat offers a Home Care package which includes a subsidised boiler service each year. This can dramatically reduce costs of fuel and ensures that the boiler runs correctly. Customers are also entitled to free emergency boiler breakdown cover. Northern Energy, a family run company established in 1932, has a wealth of experience in meeting customer needs, and LPG Homeheat is a recent addition to the Northern Energy group of companies and specialises in supplying LPG to households across the north of England.