Established over 20 years ago, a North Yorkshire-based food manufacturer has been supplying some of the nation’s favourite food products for decades.
Behind every successful production line sits something less visible – fuel security. And in food manufacturing, there’s no room for error.
The Challenge
Running out isn’t an option. For this business, LPG isn’t just another utility; it’s critical to everyday operations. From hot water and hygiene to heating ovens and steam production, everything depends on a consistent, uninterrupted supply.
As one of their directors explains:
‘If we run out, everything stops. No handwashing, no steam. It’s complete shutdown!’
Their priority is simple: absolute reliability and zero disruption.
What matters most
Several key requirements stand out, reflecting the realities of this sector. Guaranteed, continuous supply with no delays or chasing, no call centre loops, consistent service, and clear transparent pricing.
The solution
Northern Energy delivers a fully managed LPG solution designed to remove risk and reduce workload.
Using advanced telemetry and supply monitoring, usage is tracked in real time and deliveries scheduled before levels become critical. With a 99.6% delivery success rate, customers can trust that their gas will arrive when its needed.
Complete on-site gas management means this food manufacturer doesn’t need to check fuel levels, place orders or chase deliveries.
As they put it:
‘It’s as close as LPG gets to mains gas, without the uncertainty. It’s a true ‘fill and forget’ service’.
The difference: confidence and control
Since partnering with Northern Energy, this customer has eliminated fuel anxiety and uncertainty about what happens if ‘something goes wrong’.
Instead, they know that deliveries are handled before they become urgent, support is available 24/7 with an emergency out-of-hours line, problems are owned and resolved quickly, and their operation is fully protected.
‘Nearly reliable’ isn’t good enough
In industries like food manufacturing, energy supply isn’t just a service. It’s a safeguard.
With over 90 years of experience and modern supply technology, Northern Energy delivers a reliable, fully managed LPG solution that keeps production moving.
Because when everything depends on it, ‘nearly reliable’ just doesn’t cut it!