We’ve been supplying local homes with fuel since 1932. A lot has changed since we first started all those years ago. But one thing that hasn’t is our commitment to providing the best service possible. It’s why our customers stay with us and why we’re so proud to receive outstanding satisfaction scores in customer surveys....
We’ve been supplying local homes with fuel since 1932. A lot has changed since we first started all those years ago. But one thing that hasn’t is our commitment to providing the best service possible. It’s why our customers stay with us and why we’re so proud to receive outstanding satisfaction scores in customer surveys. In fact, in a recent one, 94% of our customers gave us 8 or over out of 10 for satisfaction.
As your local independent supplier, we deliver LPG throughout the North of England, to the Midlands and East Anglia and up to the Scottish borders to Dumfries and Galloway. On time, every time and always with a smile.
From taking your order of LPG to delivering it to your door, we always put you and your needs first.
Northern Energy are one of the best companies I have ever dealt with over many years.
I can only suggest that if you are not with Northern Energy swop to them - you will not regret it!
Good prices, excellent customer service, top-up system is brilliant, takes away any worries of delayed delivery in winter whereas previous supplier sometimes had us on a knife-edge
Excellent service, easy to order with polite efficient sales staff. Delivery drivers friendly and reliable, very impressed with all round customer service.
The communication levels set your company apart, it’s nice when you phone and get to speak to someone very quickly. I have no hesitation in recommending you. Thank you all for a great service.
Many thanks for your prompt delivery on Xmas Day when we had a problem. Amazing service under very difficult conditions. I doubt anyone else would have done it.
Thank you for your response to our breakdown and also your engineer who arrived promptly, COVID aware and sorted out the problem quickly and efficiently.
Thank you from the Kelly household for all your hard work and dedication throughout this weird and difficult time. That you are continuing with deliveries in this way is very much appreciated.
It's early days as we have only been customers for a few months. The dealings we have had with staff have been very positive. In comparison with our previous provider they have been excellent.
They are a friendly family business with excellent service and great prices. Always deliver on time and have always helped me out when I have needed them. This is good old fashioned customer service.
Thank you for explaining everything clearly and honestly, including your phone calls and emails prior to your visit. You are a most personable 'face' of the company to a new customer, inviting loyalty
I am really impressed with the service from Northern Energy so far. It has been brilliant from phone support and gas delivery chappie, so friendly!
We have been with Northern energy for many years and have always been satisfied with the service. Today’s response to our boiler issue was more than we could have expected. Thank you to all concerned.
It's the greener option
We've made LPG the even greener choice if you're living off grid, because we're proud to be the first UK supplier to carbon offset every delivery at no extra cost. We do this by funding climate solutions around the world that in turn reduce your carbon footprint. These include planting trees, building wind farms and supporting sustainable projects that help change the lives of whole communitites.