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A Cleaner burning fuel, providing valuable benefits such as increased fuel efficiency, reduced boiler maintenance issues and the risk of costly breakdowns
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LPG safety in the home

When used correctly, LPG is a safe fuel for heating and cooking within your home. However, though it is no more dangerous than oil or natural gas, LPG remains a combustible fuel, and is therefore not without its risks.

Like all gasses, LPG only really presents a problem in the event of a leak. Should you ever smell a leak, call our office on 01423 772 789, or outside office

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LPG safety in the home

When used correctly, LPG is a safe fuel for heating and cooking within your home. However, though it is no more dangerous than oil or natural gas, LPG remains a combustible fuel, and is therefore not without its risks.

Like all gasses, LPG only really presents a problem in the event of a leak. Should you ever smell a leak, call our office on 01423 772 789, or outside office hours, call our 24 hour emergency number: 07712 773 230

What to Do If You Smell an LPG Leak:

  • Extinguish all nearby naked flames, no matter how small.
  • Evacuate everyone to upwind of the source of the leak.
  • If it is safe to do so, turn off the gas supply.
  • If the leak is in the house, open all doors and windows.
  • Do not switch any electrical appliances ON or OFF.

In the event of a fire, call 999, and tell the Fire Brigade that an LPG tank is on the premises.

LPG Safety – Additional Tips

Keep your LPG tank clean and uncluttered  – make sure the area around the tank is free from weeds, rubbish and other combustible materials. Do not build any permanent or temporary structures close to the tank. To prevent the build-up of algae and moss, keep the surface of your LPG tank clean.

Do not interfere with your LPG tank – do not remove any signs, markings, numbers or instructions from the tank, and ensure that all are clearly visible at all times. Do not paint the tank a different colour, as this could affect the temperature of the LPG inside.

Minimise the risk of fire – whether it’s a cigarette, a BBQ or a bonfire, do not allow for any sources of ignition near the LPG tank. The radius that should be kept free of naked flames varies depending on the size of your tank, but ranges from 2.5 to 7.5 metres. Refrain from parking cars next to above-ground LPG tanks, or above below-ground tanks.

Allow for regular maintenance –  keep access to your tank and service valves clear at all times to allow for quick and easy maintenance. Familiarise yourself with the location of any underground pipes. Report any equipment damage or failure to us immediately. We can be reached on 01423 772 789 during office hours, or outside office hours, our 24 hour emergency number is 07712 773 230.

If you choose a below-ground tank over an above-ground tank, we will ask you to excavate a hole in your garden in preparation for installation. When choosing an area for excavation, there are a few additional factors you should take into consideration for maximum LPG safety. For more information on tank options, click here.

What our clients are saying...

  • "Excellent service , easy to order with polite efficient sales staff. Delivery drivers friendly and reliable, very impressed with all round customer service. "
    Mrs J
  • "Your telephone is answered quickly and in a friendly manner followed up with call/message of delivery date."
    Mrs B
  • "My husband and I are very pleased with your overall service and have recommended your service to other people round about. We rate you 10. Many thanks "
    Mrs B
  • "Yes I would recommend you, I score 10. The 'PPP' keeps my tank topped up, no VAT to pay. A very good efficient firm with nice friendly delivery men. Thank you "
    Mr W
  • "Been with you now since 2005 would recommend you to anyone"
    Mr W
  • "Always good service from ring (a day before) to say delivery is on it's way to the tank being filled up, thanks guys!"
    Mr T
  • "Last year I recommended you to my neighbour and he is equally happy with your service."
    Mrs S
  • "I have just recommended your company to a friend who's just moved into a new home and uses oil. I have given you 10 in ratings."
    Mr M
  • "We find the whole service really easy & efficient"
    Mrs M
  • "We are new customers, but the one delivery we have had came on time. The driver was very friendly and quick with no mess. Very pleased and no need to go elsewhere!"
    Mrs D
  • "I have always been very happy with the service I've recieved from Northern Energy and in fact have got you 2 more customers in the village. The delivery men are always courteous and I think that goes a long way! Northern Energy get a five star rating from me."
    Mr C
  • "I am pleased with your automatic top-up system. It saves me worrying about running out and presumably saves you money if you can top up a group of neighbouring customers in one delivery - so win-win. "
    Mr D
  • "We have been very impressed with the service received from Northern Energy. The team are always very friendly and always willing to help in any which way they can. If we are cancelling a delivery there are never any questions asked. Recently we had a new oil tank fitted and the oil was delivered within two days of being ordered (we had allowed up to 5 days)."
    Mr K
  • "As a customer I love the all inclusive package of oil and maintenance that you offer. As a second home owner, we never run out of oil like we do ‘at home’ because you keep us ‘topped up’."
    Mr C