Our cookie policy

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes

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Our cookie policy

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide customers with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What our clients are saying

We have just had a delivery this morning. The driver is new and I just wanted you to know how efficient he was and very friendly. He told us about your new vehicle which will be able to access hard to reach properties if the weather is bad and the big tankers cannot get access. Mr S
We had an exceptionally busy period at the pub in summer and ran out of gas from a delivery which would normally have lasted much longer. I rang Northern Energy mid-morning when we discovered our situation and they delivered within 20 minutes! We were all very impressed by the speed and helpfulness of the service which got us out of a potentially very difficult situation. Lunch service went on as normal in our pub.
Thank you, Northern Energy!
Mrs R - Publican
Excellent service , easy to order with polite efficient sales staff. Delivery drivers friendly and reliable, very impressed with all round customer service.  Mrs J
Your telephone is answered quickly and in a friendly manner followed up with call/message of delivery date. Mrs B
My husband and I are very pleased with your overall service and have recommended your service to other people round about. We rate you 10. Many thanks Mrs B
Yes I would recommend you, I score 10. The 'PPP' keeps my tank topped up, no VAT to pay. A very good efficient firm with nice friendly delivery men. Thank you Mr W
Been with you now since 2005 would recommend you to anyone Mr W
Always good service from ring (a day before) to say delivery is on it's way to the tank being filled up, thanks guys! Mr T
Last year I recommended you to my neighbour and he is equally happy with your service. Mrs S
I have just recommended your company to a friend who's just moved into a new home and uses oil. I have given you 10 in ratings. Mr M
We find the whole service really easy & efficient Mrs M
We are new customers, but the one delivery we have had came on time. The driver was very friendly and quick with no mess. Very pleased and no need to go elsewhere! Mrs D
I have always been very happy with the service I've recieved from Northern Energy and in fact have got you 2 more customers in the village. The delivery men are always courteous and I think that goes a long way! Northern Energy get a five star rating from me. Mr C
I am pleased with your automatic top-up system. It saves me worrying about running out and presumably saves you money if you can top up a group of neighbouring customers in one delivery - so win-win. Mr D
We have been very impressed with the service received from Northern Energy. The team are always very friendly and always willing to help in any which way they can. If we are cancelling a delivery there are never any questions asked. Recently we had a new oil tank fitted and the oil was delivered within two days of being ordered (we had allowed up to 5 days). Mr K
As a customer I love the all inclusive package of oil and maintenance that you offer. As a second home owner, we never run out of oil like we do ‘at home’ because you keep us ‘topped up’. Mr C

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